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Terms & Conditions

These terms and conditions outline the policies and rules for participating in classes, workshops, appointments, and other offerings through My Yoga Pla. Please read them carefully before booking.

General

  • All classes must be booked in advance.

  • If you have any medical conditions, injuries, pregnancies, or other health concerns, please inform your instructor prior to class so they can advise on any modifications needed.

  • Photos and videos may occasionally be taken for promotional purposes on social media and our website. Please inform us if you do not wish to be photographed or filmed.

  • We reserve the right to refuse service or membership to anyone violating these policies, being disruptive, inappropriate, threatening, or posing a safety risk to others and staff.

Membership Terms

  • Unlimited and 4 class per month subscriptions automatically renew on a monthly basis.

  • A £5 non-refundable setup fee is charged at signup.

  • Memberships can be frozen up to 2 times per 12-month period for medical reasons, injuries, or extended travel. Freezes require 7 days advance written notice and are approved at the studio's discretion.

  • Frozen memberships are reactivated at the end of the requested freeze period. Additional weeks are not added to extend membership expiration.

  • The studio reserves the right to cancel, suspend, or deny memberships at any time. Refunds are provided for unused services.

  • Membership terms, privileges, and policies are subject to change without notice by the studio.

Online Classes Cancellation Policy

  • Bookings can be canceled up to the scheduled time for a full refund (minus fees). Credited back if class pass used.

In-Person Classes Cancellation Policy

  • Early cancellation: 24 hrs in advance for refund (minus fees)/credit.

  • Late cancellation: Within 24 hrs, no refund or credit.

  • For unlimited memberships, repeat late cancellations may result in suspension.

Workshops and Courses Cancellation Policy

  • Early: 7+ days for refund (minus fees)

  • Late: Within 7 days, only if space is filled.

  • Full refund if we cancel the workshop or course.

One-to-One Appointment Cancellation Policy

  • Early: 24+ hrs for a refund (minus fees)

  • Late: Within 24 hrs, no refund, full charge applies.

Packages and Gift Certificates

  • Expiry dates cannot be extended. Non-refundable and non-transferable.

  • Cannot be redeemed for cash.

Limitation of Liability

  • Members participate at their own risk. We are not liable for any injury or damages on-premises or related to classes.

Changes to Terms and Policies

  • All terms, policies, prices, and offerings are subject to change without notice. Members are responsible for staying updated.

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